Answers to some frequently Asked Questions

Ques: Is a prescription really required?
Ans: Yes! We require a prescription for all medications that are prescription only in Canada. Just like your local pharmacy we require a valid prescription from a physician or veterinarian licensed to practice in your area of residence.

Ques: Can you fill prescriptions from American doctors?
Ans: Yes we can, once a Canadian doctor has reviewed and approved your prescription under his/her Canadian license.

Ques: Can I buy Valium, Tylenol #3 or similar medications from your pharmacy?
Ans: We legally cannot ship any narcotic or controlled substance across the border. We also will not sell any habit forming medications.

Ques: Are all drugs available in Canada?
Ans: No. We do not have all medications that are available in other parts of the world. We do have the majority of medications available in Canada.

Ques: Will you accept my insurance?
Ans: Unfortunately no. We are located in Canada and because of this we cannot accept any foreign insurance. We will provide you with a proper receipt for insurance purposes. Your insurance company may or may not accept our receipts.

Ques: Is there a limit on how much I can buy?
Ans: Yes, you may purchase a maximum of 3 months of each of your medications supply at a time for a total of 1 year. You must have a valid prescription for that supply of medication. After a period of 1 year, the patient should visit their doctor again and must fill out another questionnaire.

Ques: How do I pay for my order?
Ans: We accept Visa, MasterCard, American Express, Diner's Club, & Certified Cheque.

Ques: Are all drugs less expensive in Canada?
Ans: No. The majority are less expensive, but there are exceptions.

Ques: How does the quality of Canadian medications compare to American medications?
Ans: The Canadian government has very strict requirements for the manufacturing of medication in Canada. These requirements are very similar to the requirements in the US. Some of the the drugs sold in Canada are actually manufactured in the US and repackaged for sale in Canada. Generic medications are all manufactured in Canada under Canada's stringent requirements.

Ques: Why do some drugs have different names in Canada?
Ans: These are trade or brand names registered by the manufacturer. In different countries manufacturers will often use different trade names. The medications have the same active ingredients, but may look different and have a different trade name. (For example Prilosec (U.S.) and Losec (Canada), or Augmentin (U.S.) and Clavulin (Canada)).